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Terms and conditions

THESE TERMS AND CONDITIONS APPLY TO ALL EVENTS.

“Client” means the person purchasing the services. “Hotel” means Ripon Spa Hotel. “Services” means the services to be provided by the hotel to the client as set out in the event planner.

CHARGES AND PAYMENTS.

The price of the services is that which is set out in the event planner issued by the hotel. The hotel reserves the right to amend the price upon written notice to the client in order to reflect any changes in the costs beyond the reasonable control of the hotel (including changes in VAT rates). The client will be asked to confirm acceptance of the increased price. A non-refundable deposit of £500 is payable to secure the booking. A further non-refundable payment of 50% of the total estimated value is payable six months’ prior to the event. The final balance is payable on agreement of final number and details 30 days prior to the event.

CANCELLATION BY THE CLIENT.

The deposit is always non-refundable and non-transferable.

Any cancellations or postponement should be advised to the management of the Hotel in the first instance verbally. All cancellations must be put in writing subsequently.

If the cancellation is made with less than six months’ notice then the mid-term payment is also non-refundable and non-transferable.

The hotel strongly recommends wedding insurance cover.

CONFIRMATION BY THE CLIENT.

Not less than 30 days prior to the event date, the final numbers and function details must be confirmed to the hotel for final billing.

The booked numbers specified 30 days prior to the function date will be taken as the minimum number to be charged for.

There is no refund once final numbers are agreed and final payment made.

AMENDMENTS OR CANCELLATIONS BY THE HOTEL.

Should the hotel for reasons beyond its control, need to make any amendments to the Contract, it reserves the right to offer an alternative

choice of facilities.

The hotel may cancel the Contract if the booking might in the reasonable opinion of the Hotel, prejudice the reputation of the hotel. If the hotel or any part of it is closed or damaged due to circumstances beyond its reasonable control.

ARRIVAL/DEPARTURE.

The availability of the function suite will be from 7.00 am on the day of the event.

Bedroom accommodation is available from 3 .00 pm on the day of arrival, and vacated by 11.00 on day of departure, unless specific alternative arrangements have been agreed.

OUTSIDE CONTRACTORS

Outside suppliers must ensure that all equipment is PAT tested and up to date. They must have the relevant Public Liability insurance. Any entertainment must adhere to the hotel policy regarding noise levels and finishing times.

Contractors must read and sign a statement drawing attention to the Health and Safety procedures within the hotel. The hotel does not permit any outside caterers on the premises.

GENERAL

The Hotel reserves the right to refuse any externally arranged entertainment, services or activities that the client may have arranged and cannot accept any liability for any resultant costs. Should any of the guests of the Client be unable to correct any aspect of poor behaviour or activities unacceptable to the Hotel, the Hotel reserves the right to terminate the contract. Should this occur no monies will be refunded to the Client and the Hotel’s decision is final. The costs of repairing any damage caused to the property, contents or grounds of the Hotel by the Client or its guests, must be reimbursed to the Hotel by the Client.

No alcohol wines, spirits or soft drinks; or foods brought into the Hotel may be consumed on the premises. The Hotel will not be liable for any failure to provide or delay in providing facilities, services, food or beverages, as a result of events or matters outside its reasonable control. The Hotel name, logo and telephone number cannot be used in any advertising or publicity without the prior knowledge and consent of the Hotel. The client is responsible for ensuring that any band or musician employed by it complies with statutory requirements of the Hotel.

It is a term of letting that goods and services cannot be bought or sold on the premises and no tickets may be sold at the door.

The Hotel must comply with certain licensing and statutory regulations and required the Client to fulfil the obligations in this respect.

The Hotel is concerned for the Health and Safety of its guests and that of the Hotel. The Client is required to obtain the prior written approval of the Hotel if it wishes to fix items to the walls, floors or ceilings.

Unless specific security arrangements are made with the Hotel, the Hotel accepts no responsibility for any Client equipment or other Client property left in the Hotel, except within the terms of the Hotel Proprietors Act.

SERVICE CHARGE

Service charge is not included in the prices, we suggest £250 is added to the account for a nominal service charge for the Spa Team.

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